1. Introduction
Trasccamai ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trasccamai.com and use our services.
This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Professional Information: Institution affiliation, job title, research interests, professional background
- Account Information: Username, password, profile preferences
- Communication Data: Messages, feedback, and correspondence with us
- Event Participation: Conference registration details, attendance records, presentation information
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Technical Data: IP address, browser type, operating system, device information
- Usage Data: Pages visited, time spent on site, click patterns, referral sources
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: As described in our Cookie Policy
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Provision
- Providing access to educational conference information and services
- Processing conference registrations and applications
- Facilitating networking and collaboration opportunities
- Delivering personalized conference recommendations
3.2 Communication
- Sending newsletters and updates about conferences and educational opportunities
- Responding to inquiries and providing customer support
- Notifying you about changes to our services or policies
- Sending relevant promotional materials (with your consent)
3.3 Website Improvement
- Analyzing website usage to improve user experience
- Troubleshooting technical issues
- Developing new features and services
- Conducting research and analytics
3.4 Legal and Compliance
- Complying with legal obligations and regulations
- Protecting our rights and interests
- Preventing fraud and ensuring security
- Resolving disputes and enforcing agreements
4. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
4.1 Conference Organizers and Partners
We may share relevant information with conference organizers, educational institutions, and authorized partners to facilitate your participation in conferences and educational events.
4.2 Service Providers
We may engage third-party service providers to assist with:
- Website hosting and maintenance
- Email delivery and communication services
- Payment processing
- Data analytics and marketing services
- Customer support services
4.3 Legal Requirements
We may disclose your information when required by law or in response to:
- Court orders or legal proceedings
- Government investigations or regulatory requests
- Protection of our rights or property
- Prevention of fraud or illegal activities
4.4 Business Transactions
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to appropriate privacy protections.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access, disclosure, or use
- Accidental loss or destruction
- Alteration or corruption
- Cyberattacks and security breaches
Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection practices
- Incident response and breach notification procedures
6. Your Rights and Choices
Under Australian privacy law, you have the following rights regarding your personal information:
6.1 Access and Correction
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Receive information about how your data is being used
6.2 Deletion and Restriction
- Request deletion of your personal information (subject to legal requirements)
- Request restriction of processing in certain circumstances
- Object to certain uses of your information
6.3 Communication Preferences
- Opt out of marketing communications at any time
- Update your communication preferences
- Choose which types of information you receive
6.4 Complaints
If you have concerns about how we handle your personal information, you can:
- Contact us directly using the details below
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
- Seek resolution through our internal complaint handling process
7. International Data Transfers
Your personal information may be transferred to and processed in countries outside Australia, including:
- United States
- European Union member states
- Other countries where our service providers operate
When transferring data internationally, we ensure appropriate safeguards are in place, such as:
- Adequacy determinations by the Australian government
- Standard contractual clauses
- Binding corporate rules
- Other approved transfer mechanisms
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
Specific retention periods include:
- Account Information: For the duration of your account plus 7 years
- Communication Records: 3 years from last contact
- Website Analytics: 26 months
- Financial Records: 7 years as required by Australian law
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
For individuals aged 13-18, we may require parental consent for certain activities and will take additional measures to protect their privacy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you via email or prominent website notice
- Obtain your consent if required by law
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We will respond to your inquiry within 30 days of receipt, or as otherwise required by applicable law.
12. Australian Privacy Principles
This Privacy Policy is designed to comply with the 13 Australian Privacy Principles (APPs) established under the Privacy Act 1988. These principles govern how we:
- Collect, use, and disclose personal information
- Ensure data quality and security
- Provide access and correction rights
- Handle sensitive information
- Transfer data overseas
For more information about the APPs, visit the Office of the Australian Information Commissioner website at www.oaic.gov.au.